Calls cost £6 plus your phone company’s access charge.
HMRC Helpline Info
To connect to HMRC customer service please call the HMRC contact number displayed on this site, the call connection service will connect you directly with HMRC. You can find their direct number in the link above. If you choose to use our connection services your call will be connected to the HMRC customer services phone number at a premium rate which will cost more than calling directly. Callers must be over 18 and have the bill payer’s permission. To contact us for a refund click here. Service provider helpline 0203 148 4628
HMRC Opening times
Mon-Fri : 8:00AM – 8:00PM | Saturday : 8:00AM – 4:00PM | Sunday : Closed
HMRC Customer Service
HMRC is a massive agency and has many different departments. Before calling, it’s a good idea to verify that you have the correct phone number for the division you need to contact. In addition, different divisions have their own hours of operation, so you will want to verify those as well.
Before calling, make sure you have the following handy:
Information you need to identify yourself to a call center representative, which may include your National Insurance number. If you are calling on behalf of someone else, you’ll need their information as well.
Documents that are pertinent to your case, including any correspondence between yourself and HMRC.
Pen and paper so that you can take notes during your conversation.
HMRC’s phone systems use voice recognition to get you to the right division or representative. When you call, He asked to say in a few words what your concern is. Try to be plane and specific in what you have to say. For example, if you are calling ceased family members tax issues, you could say “deceased” and be transferred to the appropriate department.
If you are unable to use standard phone systems, HMRC does provide adaptive technologies as well, including those that meet the needs of deaf and hearing-impaired callers.
HMRC postal contact
You can find below the most frequent postal addresses to contact HMRC
HM Revenue and Customs
Benton Park View
Newcastle Upon Tyne